Shipping Policy

Effective Date: 05 August 2026

Thank you for shopping with Our Green Planet.

Order Processing

• Orders are generally processed within 1–3 business days after successful payment.

• Orders placed on Sundays or public holidays are processed on the next business day.

Shipping Time

Estimated delivery time within India is generally 3–10 business days, depending on the destination and courier service.

Remote locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where available).

Delivery Delays

Delivery timelines are estimates only. Delays caused by courier companies, weather conditions, natural disasters, strikes, or other circumstances beyond our control are not our responsibility.

Incorrect Address

Customers are responsible for providing accurate shipping details. Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.